Master Consulting Agreement

Last Updated: November 25, 2025

This Master Consulting Agreement (“Agreement”) governs all consulting, coaching, advisory, and strategic services (“Services”) provided by Andrus Advisory LLC (“the Company”).

Throughout this Agreement, the term “Coach” may also be used to describe the representative delivering the Services on behalf of the Company.

By enrolling in any coaching plan, purchasing any consulting service, booking an audit, joining a Collective, or participating in any program, the client (“Client”) agrees to the following:

1. Purpose of the Agreement

This Agreement establishes a unified set of expectations, responsibilities, and boundaries for all tiers and formats of Services offered by the Company, including but not limited to: Essentials Coaching, Mastermind Coaching, Collectives, Weekend Experience Audits, Strategy Sessions, Virtual Consulting, Executive Intensives, and custom retainers.

2. Scope of Services

The Company will provide strategic consulting, leadership coaching, organizational development guidance, operational support, ministry development expertise, and/or related advisory services consistent with the engagement level selected by the Client.

Services may include:

  • Leadership development and executive coaching

  • Organizational architecture and staffing design

  • Sunday systems, worship flow, and production advising

  • Guest experience and assimilation strategy

  • Culture development and team alignment

  • Strategic planning and execution frameworks

  • Multi-site development and expansion strategy

  • Tailored church, nonprofit, or business consulting

The specific cadence, format, deliverables, and access vary by the plan or service selected by the Client.

The Company does not guarantee specific numerical results (attendance, revenue, salvations, membership, growth metrics, etc.). Recommendations and frameworks are provided; implementation belongs to the Client.

3. Payment & Billing

3.1 Rates

Each consulting tier or engagement level carries its own pricing, reflected on the corresponding webpage, proposal, invoice, or payment link issued by the Company.

3.2 Payment Terms

  • All monthly consulting or coaching plans are billed in advance.

  • All on-site audits, intensives, workshops, and travel-based services must be paid on or before the date of service, unless explicitly noted otherwise.

  • All payments are non-refundable unless required by law.

For ongoing monthly engagements, billing will continue until the Agreement is terminated in accordance with Section 4.

3.3 Failed or Late Payments

If a payment fails or becomes overdue:

  • Services may be paused until payment is resolved.

  • The Company may terminate the engagement at its discretion.

4. Term & Termination

4.1 Term

This Agreement begins when the Client submits payment, signs a proposal, enrolls online, or otherwise initiates Services, and remains in effect until terminated under this section.

4.2 Termination by Client (30-Day Written Notice Required)

Client may terminate this Agreement for any reason by providing no less than thirty (30) days’ written notice sent via email to:

info@sheldonjandrus.com

Key conditions:

  • The 30-day period begins on the date the written notice is received by the Company.

  • Client remains responsible for all fees and invoices incurred during the 30-day notice period.

  • Because Services are allocated in advance, failure to provide written notice as described above may result in the Client being responsible for up to thirty (30) days of additional fees, including the next billing cycle.

  • All payments already made are non-refundable.

4.3 Termination by the Company

The Company may immediately terminate the engagement if the Client:

  • Engages in misconduct or unethical behavior

  • Repeatedly cancels or misses sessions

  • Refuses to participate in the consulting/coaching process

  • Creates a hostile, unsafe, or unproductive environment

  • Fails to make required payments

If the Company ends the engagement for reasons unrelated to misconduct or nonpayment, the Company may, at its discretion, issue a prorated refund for any unused prepaid Services.

5. Scheduling & Rescheduling

5.1 Sessions

Sessions must be scheduled using the Company’s designated scheduling link or through its Executive Assistant. Sessions must be used within the engagement timeframe and do not carry over beyond the term.

5.2 Cancellations

  • The client must give 24 hours’ notice to reschedule.

  • Missed or late-canceled sessions may be forfeited without refund.

6. Travel & On-Site Engagements

For any on-site service:

  • Client covers travel, lodging, meals, and local transportation unless stated otherwise.

  • Travel arrangements are coordinated in advance with Client.

  • Travel and on-site fees must be paid by the due date on the invoice and no later than the date of service.

7. Confidentiality

Both Client and the Company agree to maintain strict confidentiality regarding all private, sensitive, proprietary, or internal information shared during the engagement.

However, the Company may reference non-confidential outcomes — such as general progress indicators, leadership improvements, operational wins, or qualitative and quantitative trends — without the Client’s permission, provided that:

  • No confidential information is disclosed.

  • No sensitive internal details or private matters are revealed.

  • The Client, its organization, or its staff are not named or identifiable without explicit permission.

The Company will never reveal confidential conversations, internal documents, staff or financial issues, or anything that could reasonably identify the Client without explicit authorization.

8. Intellectual Property

All frameworks, tools, templates, systems, assessments, content, and intellectual property shared by the Company remain the exclusive property of the Company.

Client receives a limited, non-transferable license for internal organizational use only. Reproduction, distribution, reselling, or external sharing of materials without written permission is prohibited.

9. Client Responsibilities

Client agrees to:

  • Engage honestly and proactively in the consulting process

  • Follow through on recommendations as appropriate to their context

  • Provide truthful information, context, and access as needed

  • Communicate promptly regarding scheduling or engagement needs

  • Maintain professionalism and respect throughout the partnership

The Company is not responsible for organizational decisions, staff behavior, theological disputes, implementation failures, or outcomes outside its control.

10. Disclaimer

The Company and its representatives are not attorneys, therapists, financial advisors, accountants, or licensed mental health professionals.

Services are not a substitute for legal, financial, clinical, or therapeutic counsel.
No specific numerical, financial, or organizational outcomes are guaranteed.

11. Limitation of Liability

To the fullest extent permitted by law:

  • The Company’s total liability is capped at the amount the Client paid to the Company in the preceding 30 days.

  • The Company is not liable for indirect, incidental, special, punitive, or consequential damages.

  • Client assumes full responsibility for decisions and implementation.

12. Governing Law

This Agreement is governed and interpreted according to the laws of the State of Ohio, without regard to conflict-of-law principles.

13. Entire Agreement

This Agreement supersedes all prior agreements, proposals, or understandings between the parties. Any modification must be in writing and agreed upon by both parties.

14. Acceptance

By submitting payment, signing any invoice or proposal, scheduling Services, or participating in any part of the Company’s programs, the Client acknowledges that:

  • They have read and understand this Agreement.

  • They agree to abide by the terms outlined.

  • They enter this engagement voluntarily and with full authority.